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Idaho Power has a long history of working with customers when they need it most. That commitment continues during the current COVID-19 outbreak.
- Idaho Power is temporarily suspending disconnections for homes and small businesses facing hardship because of the coronavirus pandemic.
- Temporarily waiving late fees for residential and small business customers. If you see a late fee on your bill, there is no need to take any action. It will automatically credit it back the next month.
Customers are encouraged to pay what they can so balances don’t become overwhelming down the road, and they can help customers set up a realistic path forward as they navigate these uncertain times. For those struggling during this time, please call their Customer Care team at 208-388-2323 or 1-800-488-
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